Reinstall Movavi on Windows
If Movavi doesn’t work correctly or behaves unexpectedly, a clean reinstallation often resolves the issue.
Follow the steps below to fully remove the program and reinstall it.
Follow the steps below to fully remove the program and reinstall it.
Step 1: Uninstall Movavi
- Open Control Panel → Programs and Features
- Find the Movavi program in the list
- Select it and click Delete
4. Complete the uninstallation process
Step 2: Reset Movavi settings (recommended)
To remove leftover activation or configuration data, use the official Movavi cleanup file.
- Download the cleanup file: https://cdn.movavi.com/dl/support/CLEAR_REGISTRY.reg
- Double-click the downloaded file
- If Windows asks for permission to make changes, click Yes
Note
This file removes only Movavi-related registry entries. It does not affect your personal data or other programs.
This file removes only Movavi-related registry entries. It does not affect your personal data or other programs.
Step 3: Temporarily disable security software
Before reinstalling:
This helps prevent security software from blocking installation or activation files.
You can enable them again after installation is complete.
- temporarily disable your antivirus and firewall, if possible.
This helps prevent security software from blocking installation or activation files.
You can enable them again after installation is complete.
Step 4: Download and reinstall Movavi
- Download the installer:
- from your Movavi account or
- using the download link from your purchase email
3. Activate the program using your activation key
Step 5: Check the program
Launch Movavi and check if the issue has been resolved.
If the problem no longer appears, you can re-enable your antivirus and firewall.
If the problem no longer appears, you can re-enable your antivirus and firewall.
Important notes
- These steps apply to Windows only.
- You may need administrator rights to complete these steps successfully.
- On corporate or restricted PCs, security policies may still affect activation.
When to contact Movavi Customer Service
Contact Movavi Customer Service if:
Please include the following information:
This information helps us identify the cause faster and suggest the correct solution.
- the issue persists after a clean reinstallation
Please include the following information:
- a brief description of the issue (what exactly happens and when)
- the name of the Movavi program you’re using
- your operating system and version (for example, Windows 11)
- the email address used for purchase
- screenshots showing the issue
This information helps us identify the cause faster and suggest the correct solution.
+1-855-5220335
The phone is available Monday to Friday from 08:00 AM to midnight UTC / 01:00 AM to 05:00 PM PST
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