CHECK YOUR PURCHASES AND LICENSES
You can check all your purchases, licenses, and subscriptions in your Movavi account.
This article shows where to find this information and explains what each section means.
This article shows where to find this information and explains what each section means.
Sign in to your Movavi account
Go to: https://movavi.id
Sign in with the email address you used during purchase.
📌 If you don’t see your purchases, you’re likely signed in with a different email.
Sign in with the email address you used during purchase.
📌 If you don’t see your purchases, you’re likely signed in with a different email.
Where to find your purchases
Open My purchases.
All purchases are grouped into three sections:
Programs
Here you can see:
You can filter licenses by Subscription or Lifetime.
- your purchased Movavi programs
- license type (subscription or lifetime)
- license status (active or expired)
- expiration date (for subscriptions)
- Download and Show key options
You can filter licenses by Subscription or Lifetime.
Effects
Here you can see:
Effects licenses are managed separately from program licenses.
You can filter licenses by Subscription or Lifetime.
- Movavi Effects subscriptions
- Movavi Unlimited subscription (if active or expired)
- lifetime licenses for individual Effects packs
Effects licenses are managed separately from program licenses.
You can filter licenses by Subscription or Lifetime.
Services
Here you can find additional services you’ve purchased, if any.
Managing subscriptions
If you have an active subscription, you can cancel it directly in your account:
- Open My purchases → Programs or Effects.
- Select the active subscription.
- Choose Cancel subscription.
After cancellation:
Note: subscription status may take up to 24 hours to update in your account.
- access remains active until the end of the current billing period
- no further charges will be made
- refunds are not issued automatically
Note: subscription status may take up to 24 hours to update in your account.
If you don’t see your purchase
Most commonly, this happens if:
App Store, Huawei AppGallery, and Google Play purchases are managed directly through the app store and may not appear in your Movavi account.
- the purchase was made using a different email address
- the purchase was made via App Store, Huawei AppGallery, or Google Play
App Store, Huawei AppGallery, and Google Play purchases are managed directly through the app store and may not appear in your Movavi account.
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