Cancel your subscription
If you purchased the Movavi subscription through the Google Play Store, it is managed entirely by Google.
Movavi cannot:
All subscription management must be done through your Google account.
After cancellation:
Canceling a subscription does not automatically issue a refund.
Uninstalling the app does not cancel the subscription.
If you removed the app but the subscription is still active, Google will continue charging according to the subscription terms.
Refunds for Google Play purchases are handled exclusively by Google.
To request a refund, use Google's official process: Request a refund on Google Play
Refund decisions are made by Google in accordance with their policies.
If the subscription is not visible:
If the purchase was made via Google Play, it may not appear at your Movavi account.
How to cancel the subscription
Important
Requesting a refund
If you can’t find the subscription
  • access Google Play subscriptions
  • cancel Google Play subscriptions
  • issue refunds for Google Play purchases
  • future renewals are stopped,
  • access remains available until the end of the current billing period.
  • check that you are signed in with the correct Google account
  • verify that the purchase was not made from a different account or through a different platform (such as the Apple App Store or Huawei AppGallery)
  1. Open the Google Play Store app on your Android device.
  2. Tap your profile icon in the top-right corner.
  3. Tap Payments & subscriptions.
  4. Tap Subscriptions.
  5. Select the Movavi subscription.
  6. Tap Cancel subscription.
  7. Follow the on-screen instructions to confirm.
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