Movavi Knowledge Base - Cannot record system audio on macOS

Movavi subscription issues

Common issues

Licenses and usage rules

License recovery and activation

Movavi Video Converter

Movavi App and Movavi Clips

Movavi Screen Recorder

Movavi Video Editor

Movavi Knowledge Base

Cannot record system audio on mac OS

Windows includes privacy controls that can block access to the microphone for third-party applications. If microphone recording doesn’t work, these settings may need to be adjusted.

Follow the steps below in order.

1. Open Settings from the Start menu
2. Go to Privacy & security (or Privacy, depending on your Windows version)
3. Select Microphone
4. Make sure the following options are enabled:

Microphone access for this device
Allow apps to access your microphone

Open the program settings.
Go to Settings → General.
Disable Capture separate streams.
Apply the changes and record a short test clip again.

Right click on your speaker icon
Go to Audio Settings
Pick your microphone

Go to Device Properties.
Navigate to the Additional Device Properties → Advanced.
Change the format to be 44100 Hz 16 bit, if available. If not, change to 48000 Hz 16 Bit.
Disable audio enhancements in the Advanced tab as well.
Apply changes and restart the program.

Go to Device Properties.
Change the format of the audio device to be 44100 Hz 16 Bit 2 channels, or 48000 Hz 16 Bit 2 channels.
Disable Audio Enhancements enabled in the Properties.
Apply changes and restart the program.

the Movavi program name
your Windows version
the type of microphone used (built-in or external)
screenshots of Windows microphone privacy settings

If the microphone appears active but no audio is present in the recording:

Depending on the OS:

Windows 10:

Windows 11:

Contact Movavi Customer Service if the microphone still does not work after completing all steps above.

Include:

This option is mainly for advanced editing. During playback, some media players may switch to a different audio track, which can make the result sound different than expected.

If the microphone doesn’t get selected and you get an error about initialising audio recording:

Step 1: Check microphone privacy settings in Windows

Step 2: Check the microphone connection

Step 3: Check program audio settings

Step 4: Check the formats your microphone supports.

Additional note

When to contact Movavi Customer Service

Test the microphone on another computer, if possible.
If you are using a desktop PC, connect the microphone or headset to the rear audio ports.

5. Scroll down to choose which apps can access your microphone
6. Make sure the Movavi program you are using is allowed

After changing the settings, restart the Movavi program and test recording again.

If the microphone is enabled in Windows but still doesn’t work:

Front audio ports may sometimes have connection issues.

If the recording has multiple audio tracks, your media player may play one without microphone audio by default.
If this happens, switch to a different audio track manually in the player.