Recorded audio quality is low
If the recorded voiceover sounds distorted, duplicated, echoing, or lower quality than expected, this is usually related to microphone selection, system audio settings, or recording configuration.
Follow the steps below in order.
When recording a voiceover, make sure you’ve selected the correct microphone.
Many systems have multiple audio input devices, such as:
Before starting the recording:
This happens when sound from the speakers is captured again by the microphone.
This usually resolves the issue immediately.
On Windows, audio may be duplicated if the Listen to this device option is enabled.
Low audio quality settings may affect clarity.
On Windows, also verify the audio format:
Outdated or incompatible sound drivers may affect recording quality.
If the issue persists:
Make sure:
Include:
Contact Movavi Customer Service if the issue persists after completing all steps above.
If you record system sound and microphone at the same time, and your microphone does not have acoustic echo cancellation, you may hear duplicated audio.
Start here: check the selected microphone
Case 1: Echo or duplicated sound in the recording
Case 2: “Listen to this device” is enabled (Windows)
Case 3: Audio quality settings are too low
Case 4: Outdated sound drivers (Windows)
Case 5: Volume levels are too low
When to contact Movavi Customer Service
What you can do
How to disable it
What you can do
Additional Windows check
- a built-in laptop microphone
- a webcam microphone
- an external USB microphone
- a headset microphone.
- Click the dropdown menu next to Microphone.
- Select the microphone you want to use.
- Start a short test recording and check the result.
- Use headphones instead of speakers
- Use a microphone with built-in acoustic echo cancellation
- Right-click the speaker icon in the system tray.
- Select Recording devices.
- Right-click your active microphone and choose Properties.
- Open the Listen tab.
- Disable Listen to this device.
- Click Apply and OK.
- Open Settings → Preferences → Video in Screen Capture.
- Select the highest available option in Audio quality.
- Close settings.
- Record a short sample and check playback in the preview.
- Open microphone Properties → Advanced.
- Select a higher quality format if available.
- Apply changes and test again.
- update your sound card drivers using the manufacturer’s website
- restart the computer after updating.
- system volume is set to an adequate level
- microphone volume is not muted or too low
- application-level volume settings are correctly configured.
- a brief description of the issue
- the type of microphone used
- whether system sound is recorded together with the microphone
- screenshots of audio settings, if possible.
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