If the recorded voiceover sounds distorted, duplicated, echoing, or lower quality than expected, this is usually related to microphone selection, system audio settings, or recording configuration.

Follow the steps below in order.

Start here: check the selected microphone

When recording a voiceover, make sure you’ve selected the correct microphone.
Many systems have multiple audio input devices, such as:

• a built-in laptop microphone
• a webcam microphone
• an external USB microphone
• a headset microphone.

Before starting the recording:

1. Click the dropdown menu next to Microphone.
2. Select the microphone you want to use.
3. Start a short test recording and check the result.

Case 1: Echo or duplicated sound in the recording

If you record system sound and microphone at the same time, and your microphone does not have acoustic echo cancellation, you may hear duplicated audio.
This happens when sound from the speakers is captured again by the microphone.

What you can do

• Use headphones instead of speakers
• Use a microphone with built-in acoustic echo cancellation

This usually resolves the issue immediately.

Case 2: “Listen to this device” is enabled (Windows)

On Windows, audio may be duplicated if the Listen to this device option is enabled.

How to disable it

1. Right-click the speaker icon in the system tray.
2. Select Recording devices.
3. Right-click your active microphone and choose Properties.
4. Open the Listen tab.
5. Disable Listen to this device.
6. Click Apply and OK.

Case 3: Audio quality settings are too low

Low audio quality settings may affect clarity.
What you can do

1. Open Settings → Preferences → Video in Screen Capture.
2. Select the highest available option in Audio quality.
3. Close settings.
4. Record a short sample and check playback in the preview.

Additional Windows check
On Windows, also verify the audio format:

• Open microphone Properties → Advanced.
• Select a higher quality format if available.
• Apply changes and test again.

Case 4: Outdated sound drivers (Windows)

Outdated or incompatible sound drivers may affect recording quality.
If the issue persists:

• update your sound card drivers using the manufacturer’s website
• restart the computer after updating.

Case 5: Volume levels are too low

Make sure:

• system volume is set to an adequate level
• microphone volume is not muted or too low
• application-level volume settings are correctly configured.

When to contact Movavi Customer Service

Contact Movavi Customer Service if the issue persists after completing all steps above.

Include:

• a brief description of the issue
• the type of microphone used
• whether system sound is recorded together with the microphone
• screenshots of audio settings, if possible.