Movavi Knowledge Base- No sound in the converted video

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No sound in the converted video

If a converted or exported video has no sound, or doesn’t play correctly, the issue is usually related to the audio format used in the file or how your system plays it back.

Follow the steps below in order.

Start here: Change the audio codec during export

In many cases, you can resolve the issue by changing the audio codec used in the output file.

What you can do

Open the Output format or Export settings.
Open the Audio tab.
Select MP3 as the audio codec.
Apply the changes.
Export or convert the video again.
Check playback of the new file.

MP3 is widely supported and works reliably on most systems and devices.

If the issue appears only in one media player

If the file:

plays without sound in one media player, but works correctly in another,

the issue is likely related to missing or unsupported system codecs, not the video file itself.

What you can do
Try playing the file in a media player that does not rely on system-installed codecs, such as:

VLC media player
GOM Player

If the video plays correctly there, you’re all set.

Optional: Install additional system codecs (advanced)

If you need the file to play correctly in the default system media player, installing additional codecs may help.
One example of a widely used codec pack is K-Lite Codec Pack, available from its official website.

⚠️ Installing codec packs modifies system media components.
If you are unsure, using an alternative media player is usually the safer option.

When to contact Movavi Customer Service

Contact Movavi Customer Service if: