On Windows laptops, Movavi may run slower if the system uses the integrated graphics card instead of the dedicated (discrete) GPU.

This article explains how to check and switch to the GPU Movavi uses.

Why this happens

Many laptops have two graphics cards:

• Integrated GPU (usually Intel or AMD)
• Lower performance, lower power usage.
• Dedicated GPU (NVIDIA, AMD, Intel ARC)
• Higher performance, used for graphics-intensive tasks like video editing.

Windows may automatically choose the integrated GPU to save power, especially:

• on battery power
• on corporate or restricted devices
• after driver or system updates.

Start here

Before changing any settings:

• Make sure your laptop is connected to a power source.
• Restart the Movavi program.

If performance is still slow, continue below.

Alternative: graphics card control panels

If you prefer using GPU vendor tools, use official instructions below.
(Interface names may vary by driver version.)

AMD

Official guide:
https://www.amd.com/en/support/kb/faq/dh-017 

In general, you need to:

• Open AMD Software: Adrenalin Edition
• Go to Graphics / Switchable Graphics
• Add Movavi
• Set it to High performance

Important notes

• Make sure your laptop is plugged into power – battery mode may limit GPU usage.
• If one GPU is disabled in BIOS, switching may not be possible.
• Some corporate laptops restrict GPU switching via system policies.

Some videos encoded with HEVC (H.265) may play back slowly or lag, even when the correct GPU is selected.
This can happen if:

• your graphics adapter does not support HEVC hardware decoding, or
• system-level HEVC support is missing.

What you can do

• Convert the video to H.264 (MP4) and test playback again.
• Check whether other H.264 videos play smoothly in the program.

If only HEVC files lag while other formats work normally, the issue is related to HEVC decoding rather than GPU selection.

If performance is still poor

If Movavi still:

• lags,
• freezes,
• crashes,
• shows visual artifacts,

then the issue may be related to:

• outdated drivers
• OpenGL compatibility
• unsupported hardware or system requirements

When to contact Movavi Customer Service

Contact Movavi Customer Service if the issue persists after completing all steps above.

Include:

• whether the program is assigned to the high-performance GPU
• whether HEVC files are involved
• which video formats lag
• log files collected using the Collect Log Files for Support article.